Privacy Notice
Effective Date: January 1, 2026
This Privacy Notice explains:
- What information we collect
- How we use and share it
- Your rights and choices
- How we protect data
This Policy applies to information we collect from you when you interact with Cogsworth online, by email, in person, or through third-party partners.
1. Information We Collect
1.1 Business and Contact Information
When you place orders, apply for trade accounts or credit, register for access to online services, or communicate with us, we may collect information such as:
- Business name and legal entity details
- Contact names and business email addresses
- Billing and delivery addresses
- Payment, invoicing, and transaction history
- Credit references and financial information
1.2 Online and Technical Information
When you visit our websites, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent
- Cookies and similar tracking technologies
We use this data to monitor site performance and improve the online experience.
2. How We Use Your Information
We use the information we collect to:
- Fulfill and manage your orders and account
- Assess credit or financial eligibility
- Provide customer services and support
- Improve our products, services, and online platforms
- Communicate important updates or changes to our Terms
We do not sell or trade your business information for marketing purposes.
3. Sharing Information with Service Providers
To operate effectively, we may share information with trusted third-party service providers who perform functions on our behalf, such as:
- Hosting and maintaining IT systems
- Processing orders and payments
- Delivering products
- Providing analytics or support services
These partners are only permitted to use information as needed to provide services to Cogsworth and are bound to protect it.
4. Lawful Disclosures
We may disclose information if required by law, legal process, or regulation, or to protect the rights, property, or safety of Cogsworth, our customers, or others. This includes disclosures to:
- Law enforcement or regulators
- Credit reporting or fraud prevention agencies
- Courts or arbitration panels as required
We may also disclose information in connection with a merger, sale of assets, financing, or corporate restructuring.
5. Cookies and Similar Technologies
Our Sites use cookies and related technologies to:
- Recognize returning users
- Tailor content
- Facilitate login and shopping cart functions
Cookies may be managed through your browser settings. If cookies are disabled, some features may not work properly.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your data from unauthorized access, use, or disclosure. This includes encryption for data transmissions (e.g., Secure Sockets Layer (SSL)) used for online ordering.
Although we strive to protect your information, no system can guarantee absolute security.
7. Data Retention
We retain information only as long as needed to:
- Provide services or fulfill legal obligations
- Maintain necessary business records
- Support contract performance
8. Your Rights and Choices (Québec & Canada)
Depending on applicable law (including Québec's privacy laws and the federal Personal Information Protection and Electronic Documents Act), you may have the right to:
- Request access to data we hold about you
- Request correction of inaccurate information
- Opt out of certain communications
To exercise your rights or make a privacy request, contact us at: Privacy@cogsworth.co
9. Updates to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date.
10. Contact Us
If you have questions about this Privacy Notice or how your data is handled, you can reach us at: Privacy@cogsworth.co
